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Sign in to your account to start a new order or manage your existing orders, or get started by registering for an account
To login with your Kennesaw State University Account Click Here
To ensure the best possible service, we kindly ask that events be booked with the contracted caterer or KSU Hospitality Services at least two weeks in advance. Each caterer has specific guidelines to the menu and service details, final confirmation, and headcount policies. Please visit the caterer's provided webpage for a detailed list of these policies. KSU Hospitality Services can act as a liaison between the selected caterer and the KSU contact to assist with completing the ordering process if requested. Departments are responsible for processing all invoices and ensuring timely payment to the vendor.
Menu confirmations are due 7 business days before your event date, but the final headcount numbers may be adjusted up until 5 business days prior. KSU Catering will not accept day of request for additional food or services. Requestor and Department Business Managers must both provide acknowledgement and approval for all confirmed events. By providing approval, the department agrees to the price, menu options, location, buffet start time and financial responsibility of stated services.
Events canceled within 36 hours of the event start time will be billed 100% of the total, not including the service charge. No fee will be charged for any cancellations that occur outside of the 36-hour deadline. Any changes requested outside of the confirmation period will be based on availability and will incur a 25% penalty fee.
Food must not require set up and/or on-site service (e.g. chafers, heating sources, banquet attendants, servers, etc.) and must not be a temperature controlled food item to qualify as meal delivery or pick up. Food that requires temperature maintenance cannot be served as full service catering must be acquired.
An example of acceptable items would be pizza or sandwich delivery, food from a fast-food vendor and cold or dry snacks from any supermarket. An approval request is not necessary for food delivery or pick up, however submission of the Catering Services Confirmation Form including the quote or order form is required.
When departments, Registered Student Organizations (RSOs) or guests order and pay for food delivery, inline with the previously stated guidelines, and the food delivered is consumed within one hour of delivery time, it is considered drop-off service, not catering.
It is against Kennesaw State University policy to allow anyone who is not a licensed vendor to prepare food that will be served for consumption on campus. Therefore, potlucks are strictly prohibited. This excludes the use of food delivery or pick up (see above).
Due to health regulations, leftovers cannot be removed from any event space. This policy is strictly enforced. KSU Hospitality Services and contracted caterers ensure that food is temperature-controlled and served in safe conditions. When guests take food, the shift in the environment puts guests at risk of foodborne illnesses.
